SHIPPING POLICY
At Danso Julla Collection, we are committed to ensuring that your order reaches you safely and as quickly as possible. Please read our shipping policy below to understand our delivery process and estimated delivery times.
1. Shipping Times
Delivery times may vary depending on the customer's country, delivery address, shipping method, customs procedures, and other circumstances.
- Some orders may arrive within approximately 3 business days.
- Other orders may take up to 14 business days to arrive.
- Delivery times are estimates and may vary depending on the destination and local delivery conditions.
2. International Orders
For international orders, delivery times may be affected by customs clearance, import regulations, public holidays, and delays with local courier services. Danso Julla Collection is not responsible for delays caused by customs or circumstances beyond our control.
3. Order Processing
Orders are processed and prepared for shipment after payment has been successfully confirmed. Customers will receive relevant shipping information once their order has been dispatched, where tracking is available.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order. Danso Julla Collection cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
5. Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us with your order details so that we can assist you in checking the status of your shipment.
6. Customs and Import Charges
Customers may be responsible for any customs duties, import taxes, or other charges imposed by the destination country. These charges are determined by local authorities and are not included in the purchase price unless otherwise stated.
7. Contact Us
If you have any questions regarding your order or shipping, please contact Danso Julla Collection through our official customer service channels.
Thank you for choosing Danso Julla Collection. We appreciate your business and look forward to serving you.